How can we help you?

Our dietary supplements are formulated by an in-house R&D team that carefully selects natural actives — functional mushrooms, vitamins, and minerals — optimized for absorption. Our wellness devices, such as the EyZa™ eye massage mask, are designed with advanced technology and premium materials to offer safe, professional-grade relaxation at home, with no unnecessary fillers.

Absolutely! Our solutions are designed to work in synergy inside and out. You can combine your daily intake of Immu'Boost with a relaxing 15-minute session using our wellness devices (such as the EyZa™ eye massage mask or 3D Eye Beauty™). As a general precaution, we always recommend consulting your healthcare provider if you are under specific medical treatment.

For our Immu'Boost protocol, we recommend a continuous course of at least three months to see lasting results (one month to rebalance, one to consolidate, and one to maintain). For our wellness devices, like the EyZa™ mask, we recommend integrating them into your daily evening routine as a permanent wellness ritual.

We offer free tracked delivery. Delivery times depend on the type of product ordered:

• Dietary Supplements: Dispatched from our laboratory in France, they typically arrive within 3 to 5 business days for the French market, and 3 to 9 business days for other European markets.

• Wellness Devices & Accessories (e.g., EyZa™): Shipped from our nearest logistics hubs (European and international) with all customs duties and import taxes fully prepaid. They typically arrive within 5 to 9 business days (primarily for the Irish and European markets).

All orders are processed and dispatched within 24 hours.

Yes, we ship across the European Union, as well as to the United Kingdom and Switzerland. Shipping costs are calculated automatically at checkout based on your delivery address.

We accept Visa, Mastercard, and American Express, as well as PayPal and Apple Pay. Every transaction is securely processed via Stripe (a PCI-DSS Level 1 certified provider) using Strong Customer Authentication (SCA) to protect your payment. Your details are fully encrypted and never stored on our servers.

No, absolutely none! All purchases on Nuellia are one-time orders with no hidden subscriptions or automatic recurring charges. You order freely whenever you need.

No worries at all! On the login page, simply click 'Forgot password?', enter your email address, and we'll send you a secure link to create a new one straight away.

In accordance with European consumer law, you have a statutory 14-day right of withdrawal from the day you receive your order to return any product for a refund. For hygiene and safety reasons, all of our products (including dietary supplements and wellness devices/accessories like EyZa™) must be returned unopened, sealed in their original packaging, and completely unused. Opened or unsealed products cannot be returned or refunded. Return shipping costs are the responsibility of the customer. To initiate a return, simply contact our team at contact@nuellia.com.

Invite a friend to discover Nuellia and you both benefit! When you share your unique referral link from your customer dashboard, your friend will receive a €10 discount on their first order. Once their order is confirmed, you will automatically receive a €10 credit applied to your next delivery.

Simply log in to your personal account and navigate to the “Referral” tab. There you will find your unique sharing link along with one-click options to share it via WhatsApp, SMS, or email.